Frequently Asked Questions
Everything you need to know about our technical fabrics, sizing, group orders, and dispatch timelines.
Fabric & Performance
What makes BibiScrubs fabric unique?
Our proprietary blend (72% Poly, 21% Rayon, 7% Spandex) delivers true 4-way mechanical stretch, SILVADUR™ silver-ion anti-odor protection, and liquid repellency engineered to endure 200+ commercial hospital launders without degradation.
How should I care for and wash my BibiScrubs?
Machine wash cold inside out with similar colors. Tumble dry on low heat. No ironing is needed thanks to our wrinkle-resistant weave. Avoid using liquid fabric softeners or chlorine bleach to protect antimicrobial treatments.
Fit & Sizing
How do I select the right size?
Our scrubs feature an athletic, modern tailored fit. If you prefer a more relaxed silhouette or routinely wear thermal base layers underneath, we suggest sizing up one size. You can consult our interactive anytime for exact measurements in inches and cm.
Can I order mismatched sizes for tops and pants?
Yes! All Scrub Tops and Scrub Pants are sold separately as well as in complete sets, giving you total flexibility to pair your exact top and bottom sizes.
Shipping & Returns
Do you offer free shipping?
We offer complimentary standard shipping on all domestic orders of $75 or more. Orders under $75 ship for a flat rate of $5.00 via USPS Ground Advantage. For more details, visit our Shipping Policy.
How do returns and exchanges work?
We offer a 30-Day Shift-Ready Guarantee. Unwashed, unworn garments with tags attached can be returned or exchanged within 30 days. Size and color exchanges are always 100% free with prepaid return postage included. View full details on our Returns & Exchanges page.
Clinic Teams & Discounts
Do you offer discounts for medical students and residency teams?
Yes! We offer community pricing, medical student verification discounts, and bulk clinic group rates with custom embroidery options. Please reach out via our or email us directly at bibiscrubs1@gmail.com.
Have an unanswered question?
Our medical uniform specialists are available Monday through Saturday to answer questions about orders, embroidery, and custom outfitting.